Any interaction that you are making through our website, is safe, as we use advanced encryption systems and the latest security measures. Your account is password protected; the password you select and guard. The chances that somebody can use your trading account without your authorization are almost zero.
Keep your password safe. Make sure you never share your password with anyone. Remember, that GoldenMarkets staff will never ask you to provide them with your password. If it is the case, and the person requesting your password data claims he works for GoldenMarkets or any of other crypto trading companies, don’t give your password under any circumstances and immediately contact our customer support. Select a password that is difficult to guess, change it from time to time, at least once every 2-3 months. After completing your trading session, always log out, even if you have been working from your personal computer.
When you start trading, the first thing you have to do is to register your trading account. At this stage, you will be asked to provide some personal information, such as your name and surname, email, and phone number. At some point, you will be requested to provide additional information and documents to prove your identity. Usually, those are passport copies, or copies of utility bills. In some cases, you may need to provide financial information as well, such as investment experience. GoldenMarkets keeps all your information in privacy. We never disclose your information or share your information with third parties, unless it is required by the valid legislation.
You aren’t obliged to provide all the requested information and documents, but if you want to have unrestricted access to your account and all trading options, including money withdrawal, you will be requested to do so. Moreover, we must be informed about any changes and updates in your information, as it is required by legislation.
When you are registering a crypto trading account with GoldenMarkets, you confirm that you are older than 18 years old, and you express your agreement to any restrictions that may be imposed by any regulatory bodies regarding trading. If you came across the website by mistake, or you are not a legal-aged person, please inform us immediately about the mistake, so that we may handle your personal information in the correct way.
We never collect and store information of users who are younger than 18-years old. Our website isn’t structured to and isn’t intended to attract anybody who is not of legal age. Should we ever collect or have an intention to collect any information, it shall be done in full compliance with the Children`s Online Privacy Protection Act (COPPA) or any other applicable legislation.